Word cannot save to Network Drive

when a client couldn't create quotes on one of her PCs using Amphis Customer CRM software, we were a bit puzzled. the other PCs were running the same software and had the same network settings, and were successfully saving Microsoft Word documents such as quotes and invoices to a shared folder on the server.

it looked like a permissions problem, but the same network user was being used to connect to the server from all the PCs.

the error message said "Cannot Save Word Document" although the IT dept confirmed that the Microsoft Word document was in fact being created and saved ok, but then being overwritten by the template.

it seemed like Microsoft Word was acting a bit strange but a re-install of Microsoft Office didn't help.

the answer came from google where a number of posts recorded problems with Microsoft Word saving to network drives with the culprit being the antivirus software set to protect network drives.

so the solution.... was to change the settings of Kaspersky to stop it protecting network drives from that PC. now Microsoft Word works fine and the user can create quotes and other documents ok with Amphis Customer CRM software.

Amphis Customer CRM shortlisted for the Software Satisfaction Awards 2011

Amphis Software has beaten competition from Oracle, Sage, Salesforce and other major international companies to reach the shortlist for the Software Satisfaction Awards 2011 in the category of SME CRM and Customer Management with their CRM Software package Amphis Customer. The winner of the category will be announced in October at the Awards Ceremony in London.

Over 10,000 end-users of business software gave their feedback. Based on the views of genuine buyers and end-users of business software applications, the Software Satisfaction Awards aim to recognise and reward excellence in the business software industry, and also to act as a valuable guide for any business taking the decision to purchase new software applications.

http://www.amphis-software.com/press.htm

Vista Print Spooler Stopping - Cannot Print on Vista

Vista Print Spooler Stopping - Cannot Print on Windows Vista - Print Spooler Error Messages


The Problem
You suddenly cannot print on a Windows Vista PC. You keep getting error messages about the Print Spooler Stopping or the Print Spooler Service Not Running or Print Spooler Subsystem has stopped working.

The Solution

1. Go to Control Panel, Programs and Features. Click Turn Windows Features On or Off

Expand Print Services

Untick Internet Printing Client

Tick LPD Print Service

Tick LPR Port Monitor

click OK


2. Go to C:\Windows\System32\spool\PRINTERS

Delete all the files in there.

Record Expenses for a Job

Now, you can Record Expenses for a Job and keep track of the Expenses total against the Budget for the Job.

CRM Software - Download Free 30 Day Trial

Also, easily create a Job from a Quote at the click of a button. You might create lots of Quotes but when a customer accepts a quote, you can now easily create a Job from the Quote without having to type in all the information again. You can record expenses for the Quote and easily create an Invoice from the Quote when the Job is complete.

Customizable Today View

now you can customize the Today View to show just the Reminders that are relevant to your business.

new CRM Video

new CRM Video

(for UK trade show so prices are in GBP (£)

CRM Software Case Studies

CRM Software Case Studies show real-world examples of CRM Software being used to solve business problems.

CRM Software Case Studies